Privacy Policy

The Brook Brew Co. Privacy Policy

This statement outlines our commitment to protecting your personal and sensitive information. It explains how we collect, use, disclose, and store that information, as well as your right to access and correct it.

We take privacy seriously and are committed to respecting the personal information of our visitors, customers, and suppliers. The Brook Brew Co. does not collect personal information from users of this website unless it is voluntarily provided through our interactive contact forms. If you choose to contact us, and with your permission, we may collect and store details such as your name, company name, mailing address, phone number, the nature of your request, and any additional information you choose to share, solely for the purpose of responding to your inquiry.

We will only use your personal information for the reason it was provided. Your email address will not be recorded or added to any mailing list unless you send us a message directly or submit our email sign-up form. Additionally, our website does not use cookies.

This site may contain links to third-party websites for your convenience. Please note that The Brook Brew Co. does not control or endorse the content of these external sites and is not responsible for their privacy policies or practices.

Online Orders and E-Commerce

If you make a purchase through our website, we may collect additional personal and transactional information necessary to process your order. This may include your billing and shipping address, payment details (processed securely by a third-party payment provider), phone number, and the contents of your order.

We use this information to:

  • Process and fulfill your order
  • Communicate order confirmations, shipping updates, or issues related to your purchase
  • Maintain order history for customer service and legal compliance

We do not store full payment details such as credit card numbers on our servers. All online payments are handled through secure, reputable third-party providers (e.g., [Stripe, PayPal, etc.]) that comply with relevant data protection and PCI-DSS security standards.

If you create an account on our website, your login credentials and basic contact details will be stored securely and used solely to streamline your shopping experience.

Questions About Privacy

If you have any questions regarding how we handle your personal information or wish to access or correct the information we have, please contact us at the email address below:

The Brook Brew Co.
info@thebrookbrewing.com